TERMS AND CONDITIONS

Last Updated: May 29, 2026

Welcome to Sophiyana Loka. These Terms and Conditions (“Terms”) govern your use of the website, services, products, programs, and content provided by Sophiyana Loka through sophiyanaloka.com (“Website”).

By accessing, browsing, purchasing, or using any part of our Website or Services, you agree to be legally bound by these Terms. If you do not agree with these Terms, please discontinue use of our Website and Services.

  1. ABOUT SOPHIYANA LOKA

Sophiyana Loka provides educational, therapeutic, and personal development services, including but not limited to:

  • Online live courses
  • Pre-recorded courses and digital programs
  • One-on-one coaching sessions
  • Mental health therapy services
  • Workshops, webinars, and online events
  • Downloadable educational resources
  • Community and membership-based offerings

These Terms apply to all users, visitors, customers, participants, and clients.

  1. ELIGIBILITY

By using our Services, you confirm that:

  • You are at least 18 years old; or
  • You have obtained permission from a parent or legal guardian.

You also confirm that you are legally capable of entering into binding agreements.

  1. USER ACCOUNTS

Certain Services may require registration.

You agree to:

  • Provide accurate and complete information.
  • Maintain the confidentiality of your login credentials.
  • Accept responsibility for activities conducted through your account.
  • Notify us immediately of unauthorized account access.

We reserve the right to suspend or terminate accounts that violate these Terms.

  1. ONLINE COURSES

Live Courses

Live courses are conducted through online platforms selected by Sophiyana Loka.

We reserve the right to:

  • Change schedules when necessary.
  • Substitute facilitators or instructors.
  • Modify course structure and delivery methods.
  • Record sessions for educational and operational purposes.

Pre-Recorded Courses

When purchasing a pre-recorded course, you receive a limited, non-transferable license to access the content for the period specified at purchase.

Course access may not be:

  • Shared
  • Resold
  • Distributed
  • Copied
  • Downloaded without authorization

We reserve the right to update course content at any time.

  1. ONE-ON-ONE COACHING SERVICES

Sophiyana Loka offers one-on-one coaching intended to support personal growth, self-awareness, mindset development, emotional well-being, and life transitions.

You understand and agree that:

  • Coaching is not therapy, counseling, psychiatry, or medical treatment.
  • Coaching does not diagnose or treat mental health conditions.
  • Coaching results vary between individuals.
  • No specific outcomes or results are guaranteed.
  • You remain fully responsible for your decisions, actions, and results.

Coaching is educational and developmental in nature and should not be considered a substitute for professional healthcare, legal advice, financial advice, or psychological treatment.

  1. MENTAL HEALTH THERAPY SERVICES

Sophiyana Loka may offer mental health therapy services through qualified practitioners.

By participating in therapy services, you acknowledge and agree that:

  • Therapy is a collaborative process.
  • Outcomes cannot be guaranteed.
  • Progress varies between individuals.
  • You are responsible for your participation and engagement.

Emergency Situations

Therapy services provided through Sophiyana Loka are not crisis or emergency services.

If you are experiencing:

  • Suicidal thoughts
  • Risk of self-harm
  • Psychiatric emergency
  • Immediate danger

Please contact local emergency services, a crisis helpline, or a healthcare professional immediately.

  1. ONLINE EVENTS, WEBINARS, AND WORKSHOPS

Sophiyana Loka may host online workshops, webinars, masterclasses, and events.

We reserve the right to:

  • Modify event schedules.
  • Change speakers or facilitators.
  • Reschedule events.
  • Cancel events due to unforeseen circumstances.

Where appropriate, participants may receive alternative access, credits, or recordings.

  1. FEES AND PAYMENTS

All prices displayed on the Website are subject to change without notice.

By purchasing any Service, you agree to:

  • Pay all applicable fees.
  • Provide valid payment information.
  • Authorize payment processing through our selected providers.

Failure to complete payment may result in suspension or termination of access.

  1. REFUND POLICY

Refund eligibility shall be governed by the refund policy displayed at the time of purchase.

Unless otherwise stated:

Courses

Digital products and courses are generally non-refundable once access has been granted.

Coaching Sessions

Completed coaching sessions are non-refundable.

Therapy Sessions

Completed therapy sessions are non-refundable.

Events and Workshops

Registration fees for attended events are non-refundable.

Refund requests, if applicable, must be submitted in writing within the stated refund period.

  1. RESCHEDULING AND CANCELLATION POLICY

Coaching and Therapy Sessions

Clients may reschedule appointments by providing at least 24 hours’ notice.

Appointments cancelled with less than 24 hours’ notice may be charged in full.

Missed appointments (“no-shows”) may be considered completed sessions and are generally non-refundable.

Cancellation by Sophiyana Loka

If we need to cancel or reschedule a session, reasonable efforts will be made to provide an alternative appointment time.

  1. COMMUNITY GUIDELINES

Users agree to engage respectfully with:

  • Practitioners
  • Coaches
  • Facilitators
  • Team members
  • Other participants

The following conduct is prohibited:

  • Harassment
  • Discrimination
  • Hate speech
  • Threatening behavior
  • Abusive language
  • Sharing confidential participant information
  • Disruptive conduct

Violations may result in immediate removal without refund.

  1. CONFIDENTIALITY

We respect participant privacy and confidentiality.

However, confidentiality cannot be guaranteed in:

  • Group sessions
  • Community spaces
  • Online discussions
  • Workshops and events

Participants are responsible for protecting their own privacy and respecting the privacy of others.

  1. INTELLECTUAL PROPERTY

All content available through Sophiyana Loka, including but not limited to:

  • Videos
  • Audio recordings
  • Course materials
  • Worksheets
  • Presentations
  • Logos
  • Graphics
  • Written content

remains the intellectual property of Sophiyana Loka unless otherwise stated.

You may not:

  • Copy
  • Record
  • Reproduce
  • Share
  • Publish
  • Distribute
  • Sell
  • Modify

any content without prior written permission.

  1. RECORDINGS

Certain sessions, courses, workshops, and events may be recorded.

By participating, you consent to the recording of audio, video, and related content where applicable.

Sophiyana Loka may use recordings for:

  • Educational purposes
  • Internal training
  • Course delivery
  • Promotional purposes

where legally permitted.

  1. HEALTH AND WELLNESS DISCLAIMER

The information provided through our Services is intended for educational, informational, and personal development purposes only.

Nothing provided through our Website, courses, coaching, events, or content constitutes:

  • Medical advice
  • Psychiatric advice
  • Psychological diagnosis
  • Legal advice
  • Financial advice

You should seek qualified professional advice regarding your individual circumstances.

  1. NO GUARANTEE OF RESULTS

Individual experiences and outcomes vary.

Sophiyana Loka makes no guarantees regarding:

  • Personal transformation
  • Emotional outcomes
  • Financial results
  • Business success
  • Relationship outcomes
  • Health improvements

Any testimonials or examples presented are illustrative and do not guarantee similar outcomes.

  1. THIRD-PARTY SERVICES

Our Website may contain links to third-party websites, applications, or services.

We do not control or endorse third-party services and are not responsible for their content, privacy practices, or operations.

  1. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Sophiyana Loka shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our Services.

Our total liability shall not exceed the amount paid by you for the specific Service that gave rise to the claim.

  1. INDEMNIFICATION

You agree to indemnify and hold harmless Sophiyana Loka, its owners, employees, contractors, practitioners, facilitators, and affiliates from any claims, damages, liabilities, losses, costs, or expenses arising from:

  • Your use of the Services.
  • Your violation of these Terms.
  • Your misuse of any content or materials.
  1. FORCE MAJEURE

Sophiyana Loka shall not be responsible for delays or interruptions caused by events beyond reasonable control, including:

  • Natural disasters
  • Internet outages
  • Government actions
  • Public health emergencies
  • Technical failures
  • Illness of facilitators or practitioners
  1. TERMINATION

We reserve the right to suspend or terminate access to our Services if:

  • These Terms are violated.
  • Payment obligations are not fulfilled.
  • Conduct is harmful to our community or operations.

Termination shall not affect accrued rights or obligations.

  1. CHANGES TO THESE TERMS

We reserve the right to modify these Terms at any time.

Updated versions will be posted on sophiyanaloka.com.

Continued use of our Services after updates constitutes acceptance of the revised Terms.

  1. GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Bharuch, Gujarat, India.

  1. CONTACT US

Sophiyana Loka

Website: https://sophiyanaloka.com

Email: info@sophiyanaloka.com

Address: Ankleshwar, Gujarat,India

For any questions regarding these Terms, please contact us using the details above.